Youngstown State University-posted 3 months ago
Youngstown, OH
Educational Services

Identifies, designs, implements, and supports technology solutions including campus-wide technology environments, systems, and services that meet strategic business requirements in a secure manner. Generates, develops, and communicates strategic technical directions and decisions for existing and new client computing technologies. Provides leadership and guidance to technology support staff in the development of technologies, standards, procedural methodologies, and related support materials and communications. Designs and implements data pipelines to integrate data from multiple sources for use in data analytics activities across YSU business and academic functions. Defines changes to the warehouse data model, and builds scalable and efficient processes to populate or modify warehouse data that align with warehouse standards and data management processes. Collaborates with data owners and stewards on efforts to ensure data integrity and data governance. Provides documentation, training, and consulting for data warehouse users. Provides input and feedback to support continuous improvement in data management processes.

  • Designs and implements efficient data pipelines (ETLs) in order to integrate data from a variety of sources into YSU's data warehouse.
  • Performs requirement and data analysis in order to support warehouse project definition.
  • Develops and maintains data standards to ensure data integrity.
  • Implements data model changes that align with warehouse standards and data management processes.
  • Develops and maintains inventory of the enterprise information artifacts, including authoritative systems, owners.
  • Develops and executes testing strategies to ensure high quality warehouse data with respect to data integrity and the efficiency of reporting.
  • Provides documentation, training, and consulting for data warehouse users.
  • Facilitates usage of data and extends the findings from data analysis and requirements to decision making, alignment, and implementation.
  • Collaborates with the data governance lead, data owners, and other key stakeholders to develop and support a data informed culture.
  • Designs, implements, and optimizes automated methods for service delivery and support in stand-alone, client-server, web-based, hosted, cloud and/or other distributed technology environments.
  • Manages installations, configurations, systems resources, solutions, and corrective actions for optimum performance and usability.
  • Creates alternative methods of completing tasks, correcting user errors, addressing system inconsistencies and process/procedural inefficiencies to improve team functions.
  • Ensures proactive support such as upgrades, features/functionality deployment, information/announcements, etc. for systems and service within areas of responsibility.
  • Works with vendors, project management teams, the ITS Business and Projects Office, and others as needed to verify timely service delivery.
  • Provides technical advice regarding strategic project need and scope and prepares estimates of time, cost, and/or resources.
  • Establishes, executes, and communicates strategic decisions for existing and new technologies.
  • Takes ownership of difficult and/or complex technology issues escalated due to the inability to resolve at the analyst responsibility level.
  • Diagnoses and resolves unique and/or complex non-recurring problems associated with applications software.
  • Works with architect(s) to create innovative solutions regarding assigned Banner modules and third-party data integrations.
  • Collaborates with administration management, faculty, students, and staff to independently advise, recommend, and implement technology solutions.
  • Develops and advocates computer standards, policies procedures, best practices, configurations, settings, installation/back-out sequences, etc.
  • Advises management and staff regarding technology issues and concerns, strategic project needs/scope of work.
  • Responsible for application software including design, programming, implementation, post-analysis, and tuning.
  • Leads by example and assists other employees in their understanding of and adherence to documented policies, procedures, regulations.
  • Trains personnel in the operation and function of individualized and/or specialized technology procedures and usage.
  • Mentors, trains, and positively affects the performance of application services analysts.
  • Serves as technical advisor to and backup for the application services analysts.
  • At least a bachelor's degree and two years of demonstrated competency in a related role developing enterprise data solutions.
  • Proficient level experience in coding using tools such as SQL, Power BI, and/or SQL Server Management Studio.
  • Experience with ETL fundamentals and building efficient data pipelines.
  • Experience using big data technologies, such as Snowflake, or similar.
  • Experience in systems development working with larger enterprise systems and/or third-party applications.
  • Experience collaborating on data governance/data management capabilities that enable interoperability, decision making, and execution.
  • Experience in data-modeling and data-architecture optimization for big data patterns, data warehousing.
  • Experience working in a higher education environment.
  • Ellucian Banner experience.
  • Working knowledge of the Ellucian ETHOS platform and integration experience with APIs.
  • Working knowledge of Oracle, SQL, and UNIX.
  • Experience integrating outside applications (including cloud-based systems) with internal enterprise systems.
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