Data Destruction Technician

PlanITROI•Youngsville, NC

7h•Onsite

About The Position

Since 2001, PlanITROI has been providing global reverse logistics, IT Asset Disposition, and Asset Recovery Services to OEMs, retailers, large-scale enterprises, education, and SMB organizations, committed to preserving the highest levels of environmental responsibility and data security while changing lives with retired computing devices. PlanITROI leverages the circular economy to do social good, by turning our clients' returned, retired, or idle IT devices, laptops, PCs, notebooks, and tablets, etc., into re-certified, affordable technology solutions sold directly and through the largest retailers in the world! The Data Destruction Technician plays a critical role within PlanITROI’s ITAD Operations team and is responsible for the secure, compliant, and documented sanitization and destruction of client data-bearing assets. This position supports the full data lifecycle process through certified data erasure, physical destruction when required, asset grading, ERP documentation, and proper downstream disposition. This role requires a strong focus on accuracy, consistency, and security discipline to ensure client data is protected and operational standards are consistently met. This is a full-time, onsite temporary-to-permanent position, with eligibility for permanent employment consideration after a 90-day evaluation period.

Requirements

Degree in Information Technology, Technology Program Certificate, or equivalent.
Experience troubleshooting laptops, desktops, or mobile devices.
Previous experience in ITAD, reverse logistics, electronics refurbishment, or warehouse production environments.
Strong attention to detail and commitment to data security accuracy.
Effective communication skills and ability to work within a team-based production environment.
Ability to follow standardized processes consistently.
Ability to stand for extended periods in a production environment.
Regular lifting of equipment up to 50 lbs.

Nice To Haves

Experience with certified data sanitization tools or erasure software.
Familiarity with enterprise-grade hardware, including servers, networking equipment, and storage systems desired.

Responsibilities

Perform certified data erasure using approved erasure software in accordance with client commitments and compliance standards.
Physically destroy data-bearing components (HDDs, SSDs, and flash media) through approved shredding or destruction processes when required.
Monitor erasure software dashboards to ensure successful completion, validation, and exception management.
Image devices as required to support redeployment or resale channels.
Maintain full chain-of-custody accountability throughout the data destruction process.
Conduct physical inspection and grading of laptops, desktops, tablets, mobile devices, servers, storage arrays, and networking equipment.
Determine appropriate downstream routing, including redeploy, refurbish, harvest, recycle, or destroy.
Identify and escalate non-conforming assets or potential data security risks.
Accurately record asset condition, serial numbers, erasure results, and disposition codes within PlanITROI’s ERP system.
Maintain detailed audit trails supporting client reporting and compliance requirements.
Adhere to all internal Quality Control, Information Security, and safety standards.
Recommend process improvements that enhance productivity, accuracy, and compliance.
Collaborate with Audit, Refurbishment, and Quality Control teams to maintain operational flow.
Perform additional duties as assigned to support operational excellence.