Data Collection Specialist

Cognizant Technology Solutions • Los Angeles, CA

399d

About The Position

The Data Collection Specialist will play a crucial role in managing research collections for augmented and virtual reality products at Cognizant. This position involves collaborating with engineers and operations teams to gather user feedback, analyze data, and provide insights that will inform design strategies and technical requirements. The specialist will oversee the entire data collection process, ensuring effective communication and documentation throughout the project lifecycle.

Requirements

• Bachelor's degree in Business Administration, or a related field, or equivalent practical experience
• Excellent oral and written communications
• Experience with data analysis, uncovering insights in data & data visualization
• Experience in customer service or client services
• Experience working in digital/technology companies with tech products
• Excellent communication skills, with the ability to formulate and articulate data collection details with participants and internal teams
• Strong understanding and passion for technology and enjoy keeping up to date on the current trends
• Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment with minimum supervision and a high degree of autonomy
• Self-starter, with willingness to embrace change, quickly learn new technologies, work closely as a member of cross-functional teams, and be open to new ideas and processes
• Responsible for fulfillment/completion of deliverables within area of responsibility within set timelines
• Knowledge and interest in AR/VR

Responsibilities

• Gather user feedback, preferences & research data based on requirements from the client
• Manage end-to-end workflow from scheduling, to compiling results, to client reporting, to documenting & troubleshooting technical issues
• Create process documentation, training materials, best practices and represent data with charts and graphs for easy consumption by client stakeholders
• Collaborate with team members on data validation, deriving key insights, coordination & task prioritization, and communicate updates about fixes/edits to tools & programs used for collection
• Handle inbound requests from existing partners for marketing support
• Triage operational issues & make recommendations for how to alter process based on observations
• Report project status, adhere to key timelines and milestones, identify data gaps, and serve as a conduit between operational and technical teams
• Update information in internal planning tools and platforms as necessary, such as logging and tracking all activities and appointment minutes
• Utilize internal tools to engage with participants, track communications & deliver results

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees