Data Collection Associate, V-CARE

Amazon • Sunnyvale, CA

4d • $16 - $24 • Onsite

About The Position

Data Collection Associates will follow clear instructions and apply the best
responses to multiple choice situations. The ideal candidate will be organized,
detail oriented and have excellent interpersonal skills. They should be able to
perform data collected related tasks and procedures in assigned areas with
guidance from Data Collection Specialists and Leads.

Requirements

• Knowledge of Microsoft Office products and applications
• Reliable transportation

Nice To Haves

• Experience using Confluence, Quip, Jira, Salesforce
• Experience moderating a 1:1 session with users independently in the field
• Experience moderating sessions with users of different age and demographics is a big plus
• Consumer electronic research experience

Responsibilities

• Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives
• Work one-on-one with research participants by moderating and assisting them through the research process to ensure research objectives are met
• Support day-to-day operations of collection projects including reporting, moderating, etc
• Own defined tasks within projects focused on improving parts of the data collection processes
• Deliver high quality work under tight deadlines
• Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes
• Support several projects at one time and accept re-prioritization as required
• Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed
• Work indoor/outdoor 4-5 days per week in the field, traveling to multiple sites within 50 miles (this is not a remote role)
• Lift up to 30lbs when needed

Benefits

• Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
• Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed