Data Centre Operations Engineer (West Bromwich / Wolverhampton)

BT Group•Village of Johnson City, NY

1d•Onsite

About The Position

Our data centre Engineers play a key part of the life cycle from concept, design, test, delivery, deployment, in live support through to end-of-Life recovery across multiple Mobile platforms. The organisation adopts a common set of processes and uses local models to provide a comprehensive environment that can deliver outcomes agreed with our key stakeholders. As an on-site engineer you will have the opportunity to visit multiple data centre sites across the country with travel provided via a BT van. You will work hands-on with installation and configuration and be part of a growing 30-person engineering team with opportunities for career progression into professional roles or planning functions.You'll have the following responsibilities As an On-site data centre engineer you will support BT's UK data centre infrastructure across multiple locations. The role involves working with suppliers on site installations, configuring and cabling equipment, and performing rack and stack operations. These positions represent a transition from external managed service provision to internal BT staffing, enabling direct control and cost efficiency of data centre operations.

Requirements

CDM (Construction Design and Management) regulations awareness: must have
Data centre infrastructure knowledge: must have
Equipment configuration and installation experience: must have
Rack and stack operations: must have
Hands-on experience working within internal networks (e.g., 21CN) or data centre environments.
Strong understanding of copper and fibre optic installation and testing methodologies.
Previous experience leading engineering teams or coaching others to achieve high performance.
Working safely at heights or using ladders for extended periods.
This role requires BPSS, SC, and NPPV clearance. Candidates must be willing and eligible to undergo these checks.
A valid UK driving license is a requirement for this role.

Nice To Haves

Site survey and planning experience: nice to have
Supplier coordination and project management: nice to have

Responsibilities

Delivering projects and activities related to the job role whilst following the correct processes.
Providing technical guidance for peers, graduates and apprentices undertaking team activities.
Contributing to collaborative goals
Acting as a mentor/role model to others and provide coaching to the local/wider team.
Using recognised tools, such as SharePoint and internal configuration systems to improve knowledge sharing and successfully undertake projects and/or team activities.
Enhance the profitability and customer satisfaction of BT’s U platforms by providing physical design and deployment services that are best in class for reliability, cost and timeliness.
Support the work of the team by providing accurate, reliable, insightful and timely business engineering interventions.
Undertake physical installations across the UK in support of BT lines of business.

Benefits

BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
22 days annual leave (not including bank holidays), increasing with service
24/7 private virtual GP appointments for UK colleagues
2 weeks carer’s leave
World-class training and development opportunities
Option to join BT Shares Saving schemes.
On completion of training journey, opportunity for On Call and/or overtime earning uplift
Career development opportunity into Advanced or Technical support roles
Mon-Fri core attendance days
Weekends and B/Holidays not included ion core attendance -work life balance, time with family, etc
Some flexibility for start/end times
Work vehicle provided
Ability to park work vehicle from home, saves on personal transport cost
Work tools provided
Uniform and all PPE provided
Health & Wellbeing support team – EAP, Mental Health/OHS/Physiotherapy
My Benefits and My Discounts – various options available including EE discounts, share plans