Data Center Technician - Springfield, OH

PGTEK-posted 15 days ago

$80 - $85/Yr

Full-time • Entry Level

Onsite • Springfield, OH

11-50 employees

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Datacenter Hardware Technician Springfield, OH (100% onsite) Monday-Friday (8am-5pm shift) Salary: 80-85K Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Springfield, OH. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components.
Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements.
Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations.
Customer Focus: Excellent communication skills with a professional, customer-first approach.
Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
Detail-Oriented: Committed to delivering high-quality work with strong attention to detail.

Experience with Nvidia GPUs/NICs
Basic understanding of networking concepts and troubleshooting
Ability to read and interpret Linux logs for diagnostics
Familiarity with the Linux command line (CLI)
Exposure to RoCE (RDMA over Converged Ethernet) networking

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date.
Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK.
A TRICARE Supplemental Medical Insurance plan is also available.
Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered.
Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance.
An Employee Assistance Program is available at no cost to all employees.
We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

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