Data Center Technician - Groton, CT

UnisysNorwich, CT
2dOnsite

About The Position

What success looks like in this role: Install, configure, and decommission servers, network devices and other data center equipment.. Perform routine hardware diagnostics, troubleshooting, and repairs. Monitor data center infrastructure for performance, temperature, and power usage. Manage cabling (fiber and copper) and ensure proper labeling and documentation. Support remote hands requests and coordinate with vendors and internal teams. Open requests for entitlement and coordinate repairs or maintenance Tack and manage inventory of hardware and spare parts updating records when equipment is added, removed, or reallocated. Follow and enforce data center security and access protocols. Work on-site in a secure data center environment. Travel may be required to support other client data centers. Evening or weekend work may be required for maintenance windows or emergencies. Participate in on-call rotation and respond to incidents as needed.

Requirements

  • BA/BS degree OR equivalent combination of education and experience
  • 3–4 years of experience in a data center or IT support role.
  • Team leadership skills
  • Proven experience in installation, maintenance, and troubleshooting of servers, storage systems, and network equipment.
  • Understanding of TCP/IP, routers, switches, and structured cabling.
  • Familiarity with Windows and Linux administration.
  • Ability to lift and move equipment up to 50 lbs.
  • Strong troubleshooting and documentation skills.
  • Ability to run hardware diagnostics and monitor system performance.
  • Understanding of basic cybersecurity principles and ability to implement security measures.
  • A proactive professional capable of working independently with minimal supervision.

Responsibilities

  • Install, configure, and decommission servers, network devices and other data center equipment.
  • Perform routine hardware diagnostics, troubleshooting, and repairs.
  • Monitor data center infrastructure for performance, temperature, and power usage.
  • Manage cabling (fiber and copper) and ensure proper labeling and documentation.
  • Support remote hands requests and coordinate with vendors and internal teams.
  • Open requests for entitlement and coordinate repairs or maintenance
  • Tack and manage inventory of hardware and spare parts updating records when equipment is added, removed, or reallocated.
  • Follow and enforce data center security and access protocols.
  • Participate in on-call rotation and respond to incidents as needed.

Benefits

  • Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more!
  • We’re committed to supporting work-life balance and investing in your future success.
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