Data Center Support Services – Trainee Conversion

Oracle•Abilene, TX

27d•Onsite

About The Position

This trainee conversion requisition is ONLY for current Abilene Data Center Oracle Pathways Trainees (who started on November 10th, 2025) to be rehired for full-time roles. Oracle Cloud Infrastructure (OCI) is committed to delivering reliable, scalable, and secure cloud services to customers around the world. We design, deploy, optimize, and operate Oracle’s next-generation infrastructure supporting a global network of data centers. As we expand, we're seeking motivated individuals to join our Infrastructure Operations team as full-time Data Center Technicians in our Abilene, Texas data center. In this role, you will be part of the team that ensures our cloud platform stays always available, secure, and efficient. You’ll work alongside experts in software, hardware, networking, security, and logistics—supporting Oracle’s critical data center environments.

Requirements

Completed the 12 week Data Center Oracle Pathways Trainee program
High school diploma or equivalent required.
Enthusiasm for technology and a strong desire to start a career in data center operations.
Willingness to learn new technical skills and follow established processes with precision.
Ability to collaborate effectively in an inclusive team environment.
Solid understanding of fundamental mathematical and computational concepts
Professional demeanor with strong communication skills.
Understand that this role is physically demanding and requires hands-on work rather than desk-based tasks.
Able to lift up to 50 lbs, climb ladders, and work in tight spaces as required.
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Must have own vehicle for reliable transportation to the Abilene, TX data center location.
Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

Nice To Haves

Basic understanding of computer hardware and networking concepts.

Responsibilities

Logistics and Operations
Shipping and receiving: inspect, accept/reject goods, verify shipments, and track all inbound/outbound activity.
Inventory management: maintain accurate asset location records and perform cycle counts.
Safely move and stage equipment; support installation/removal of hardware.
Coordinate with construction, engineering, and vendors to meet project deliverables.
Ensure safety and security compliance in all logistics operations.
Document equipment movements and analyze logistics for process improvements.
Provide escorts to supervise third-party vendors during maintenance.
Breakfix
Diagnose and resolve hardware issues on servers, network devices, and storage systems.
Replace faulty hardware components (CPU, RAM, drives, cards, power, cables).
Install and decommission equipment during system upgrades or refreshes.
Perform routine equipment/system maintenance.
Monitor for issues and respond swiftly to minimize downtime.
Collaborate with internal engineering teams and vendors to resolve complex issues.
Manage and update service tickets.
Follow standard operating and maintenance procedures.
Maintain cleanliness and security of operational areas.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance