Data Center Technician - Springfield, OH

PGTEK-posted 5 days ago
$80,000 - $85,000/Yr
Full-time • Entry Level
Onsite • Springfield, OH
11-50 employees
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We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Springfield, OH. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

  • Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
  • Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
  • Identify and resolve hardware issues using knowledge of server architecture and components.
  • Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
  • Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
  • Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
  • Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.
  • Must be a US citizen.
  • This position requires 100% onsite presence in Springfield, OH.
  • Shift is expected to be first shift but will probably rotate often. Must be able to work varying shift.
  • Role involves physical labor in a dynamic datacenter environment
  • Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
  • Hands-on experience diagnosing hardware issues and performing part replacements.
  • Strong problem-solving abilities and technical insight into server operations.
  • Excellent communication skills with a professional, customer-first approach.
  • Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
  • Committed to delivering high-quality work with strong attention to detail.
  • Experience with Nvidia GPUs/NICs
  • Basic understanding of networking concepts and troubleshooting
  • Ability to read and interpret Linux logs for diagnostics
  • Familiarity with the Linux command line (CLI)
  • Exposure to RoCE (RDMA over Converged Ethernet) networking
  • comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
  • vision plan
  • dental insurance with the base dental plan option paid for by PGTEK
  • TRICARE Supplemental Medical Insurance plan
  • Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered
  • PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance
  • Employee Assistance Program
  • generous amount of PTO and Holidays
  • Education Assistance Program is available after 12 months of employment
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