Data Center Technician

Salute Mission Critical•New Albany, OH

48d

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Technician to join our team and drive our relationships with hyperscale clients to new heights. Data Center Technician: The Data Center Technician is the expert in facilitating the work of data centers and must be clued up on the latest technology pertinent to servers, hardware, operating systems, and maintaining infrastructure. The Data Center Technician serves as a liaison with customers and offers advice and help for a range of problems. Data Center Technicians, for the most part, are available 24/7 working majorly 12 hour shifts 3 to 4 days a week.

Requirements

Experience in Data Centers and co-location environments managing hardware assets
Demonstrable project management experience with the ability to manage tasks under tight deadlines
Experience with a large variety of different vendor hardware: servers, storage, and network equipment
Experience in contributing to detailed project plans for programs involving cross functional teams and challenging requirements
Demonstrated ability to coordinate issue resolution across departmental teams
Experience coordinating vendors
Experience with Asset Management Systems
Experience in managing inventory of cable, power cords and other infrastructure items

Nice To Haves

Ability to understand drawings, plans, and specifications
Ability to follow instructions to complete project in a timely and qualitative manner
Possess Microsoft Excel Spreadsheet competency
Ability to multitask and manage multiple projects
Possess a strong sense of methodology, processes, and metrics
Possess and demonstrate excellent communication skills, both verbal and written
Possess strong interpersonal and relationship building skills
Physical ability to lift at least 50-70 lbs. on a regular basis, and able to use server lifts or pallet jacks

Responsibilities

Conduct the day-to-day operations for the Data Center
Install racks and enclosures for equipment
Prepare equipment for installation
Update cable management systems as changes are made to the DC cable plant
Update asset management systems as equipment is added/removed
Execute tasks for each project and work with all teams to meet timelines
Communicate project status updates to all teams and stakeholders
Communicate information to assist with capacity planning for space, power, data communications, and cooling
Manage vendor resources to complete tasks as defined in SOWs
Coordinate delivery and shipping of all equipment
Access, install, remove, and test copper/fiber optic cable from Point of Demarcation to Data Center Whitespace
Cable installation within Whitespace
Complete termination of copper/fiber cabling, moves-adds-and changes (MAC)
Panel installations, patch cord management, cabinet installation, and proper device connections
Inside/Outside plant installation in accordance with required TIA standards
Policing of computer rooms, always ensuring cleanliness and that no cardboard is stored
Reports hazards and violations of any safety issue