Data Center Technician, ADC InfraOps DCO

Amazon.com, Inc.•San Antonio, TX

60d•Onsite

About The Position

Amazon Web Services invites fully cleared professionals to join an elite team and learn the skills necessary to maintain one of the world's largest information system infrastructures. Data Center Technicians are Amazon's front line in air-gapped AWS regions when it comes to handling the entire life cycle of a rack. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning. Through this training opportunity, fully cleared candidates (Top Secret w/polygraph) will be provided paid training, both in-classroom and on the job, to bring their skills current with that of our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they: Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution Show a strong aptitude for troubleshooting and problem solving Solve problems at their root and step back to understand the broader context Maintain service level agreements through the implementation of proactive issue detection and reporting Are biased to act in the absence of direction or support Improve effectiveness through process innovation We are committed to developing a diverse workforce and we are even more committed to working with you to make that happen. Depending on the type of job, you will be required to engage in physical data center activities with or without reasonable accommodation. These activities include the following: Lifting and moving material up to 49 pounds each Working in cramped and/or elevated locations Bending, lifting, stretching, and reaching Standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation Work in a noisy environment Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). Upon graduating from program and deployed to your assigned data center, you will be required to work shift work that will include days/nights/weekends/holidays. This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Requirements

High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
Current, active US Government Security Clearance of TS/SCI with Polygraph

Nice To Haves

Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
Networking experience with CCNA and/or Network+ certifications is a plus.
Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
Associate's degree in IT-related field plus two years of progressively responsible experience preferred.

Responsibilities

Planning and tracking capacity
Rack deployment
Rack cabling
Hardware and software troubleshooting
Rack decommissioning
Lifting and moving material up to 49 pounds each
Working in cramped and/or elevated locations
Bending, lifting, stretching, and reaching
Standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Work in a noisy environment
Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts, weekend, and holidays).
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Show a strong aptitude for troubleshooting and problem solving
Solve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting
Are biased to act in the absence of direction or support
Improve effectiveness through process innovation