Data Center Technician, DCC Communities

AmazonManassas, VA
9d$27 - $48Onsite

About The Position

Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. By applying to this position your application will be considered for all locations we hire for in the United States. This includes, but is not limited to: VA (Manassas, Herndon, Chantilly, Auburn), OR (Boardman, Umatilla, Hermiston), OH (Columbus), CA (Santa Clara), given availability. This position requires the successful candidate report to a site location. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the Data Center Space. This team works in an environment that operates 24/7.

Requirements

  • 2+ years of computer hardware troubleshooting and repair experience
  • 1+ years of computer networking experience
  • High school or equivalent diploma

Nice To Haves

  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Responsibilities

  • Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
  • Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
  • Some regional travel may be required

Benefits

  • EAP
  • Mental Health Support
  • Medical Advice Line
  • 401(k) matching
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