Data Center Technician

TEKsystems•Raleigh, NC

23d•$30 - $30•Onsite

About The Position

Data Center team is looking for a Lab Engineer to join us in Morrisville NC. In this role, you will get an opportunity to work with new hardware as part of an established team as we evolve a development environment to integrate new testing methodologies. Your primary areas of responsibility will include receiving hardware, checking it against established receiving procedures, upgrading firmware in a engineering facility, and performing asset management data entries within the inventory system. Additionally, you are responsible for maintaining and administering hardware, including configuration changes and upgrading firmware. Those tasks will include responding to engineering requests via ticket systems, troubleshooting technical issues, assisting with network triaging, organizing and facilitating capacity planning activities of hardware deliveries, and rack configurations with junior team members and stakeholders. As a Lab Engineer, experience with monitoring power and cooling within the lab space and should ideally have good system administration skills. This role is ideal for anyone interested in Data Center operations working with Linux or open source, who has previously performed operating system installs, a CPU or memory upgrade, and flashed their own firmware.

Requirements

Data center
Linux
Rack and stack
Cabling
Hardware
Hardware troubleshooting
Troubleshooting
Racking
Stacking
Support
Data center maintenance
Ticketing system
Experience with Lab and DC operations
Prior experience in computer operations, system administration, or a closely related area.
Knowledge of or experience with Linux or UNIX
Ability to lift, carry, squat, and bend; must be able to lift up to 50 pounds of equipment
Motivated to advance in the information technology profession, with excellent troubleshooting skills
Good work ethic and an ability to learn and quickly grasp technical concepts (there will, however, be people on hand for guidance)
Good interpersonal communication skills and capable of explaining simple procedures both verbally and in writing
Excellent verbal and written customer service skills
Detail-oriented and thorough when following procedures, as well as able to follow verbal and written instructions

Nice To Haves

Degree or certificate in computer science or a technology-related field is preferred

Responsibilities

Receive, check in, and rack and stack servers
Troubleshoot technical issues
Monitor power and cooling; capacity planning of hardware in Labs
Respond to engineering requests through the ticketing system
Maintain and administer hardware, including configuration changes and firmware upgrades
Perform other administrative work related to labs
Decommission and eWaste Hardware