Data Center Technician - Childress, TX
About The Position
Datacenter Hardware Technician Childress, TX (100% onsite) This will be first shift however it will occasionally rotate (8 hours per day, 40 hours a week). Must be flexible to work varying shifts. Salary: 80-85K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.
Requirements
- Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
- Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements.
- Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations.
- Customer Focus: Excellent communication skills with a professional, customer-first approach.
- Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
- Detail-Oriented: Committed to delivering high-quality work with strong attention to detail.
Nice To Haves
- Experience with Nvidia GPUs/NICs
- Basic understanding of networking concepts and troubleshooting
- Ability to read and interpret Linux logs for diagnostics
- Familiarity with the Linux command line (CLI)
- Exposure to RoCE (RDMA over Converged Ethernet) networking
Responsibilities
- Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
- Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
- Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components.
- Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
- Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
- Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
- Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.
Benefits
- Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date.
- Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK.
- A TRICARE Supplemental Medical Insurance plan is also available.
- Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered.
- Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance.
- An Employee Assistance Program is available at no cost to all employees.
- We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
