Data Center Technician

OracleAshburn, VA
4hOnsite

About The Position

Oracle Cloud Infrastructure (OCI) has an excellent opportunity to help us build and operate the suite at significant scale, where coordinated cloud services are broadly distributed in a multi-tenant cloud environment! We are committed to providing best-in-cloud products that meet the needs of our customers who are pursuing some of the world’s biggest challenges. Sounds like you? We encourage you to apply and join our team!

Requirements

  • Knowledge of server/storage/network hardware.
  • Strong interest in learning new DC concepts.
  • Strong verbal and written communication skills
  • Strict attention to detail
  • Quality assurance
  • Shift schedule may include weekends and holidays.
  • 3+ years working in an IT environment.
  • Inventory management experience. Ordering, receiving, and shipping server parts.
  • Experience taking on-call shifts and ability to respond to critical events as needed.
  • Experience raising issues to senior onsite staff and management as needed.
  • IT Hardware Concepts knowledge (RAID, SAN, SCSI, Linux/Unix, GRUB)

Nice To Haves

  • Knowledge of trunk infrastructure is a plus
  • 2-year or 4-year degree or 3+ Years of experience
  • 1 year+ experience in Structured Cabling Copper/Fiber, testing of cables, Cooling and Electrical systems concepts inside the data center

Responsibilities

  • Hardware installation & configuration of enterprise servers and cabling infrastructure.
  • Rack installation including racking of components, putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
  • Rack deinstallation including power off, removal of cabling, removal of rack components.
  • Hardware Break/Fix replacement of FRUs
  • Troubleshooting and resolve Telco Connectivity issues
  • Troubleshoot & Replace Network Switch equipment
  • You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
  • Documentation of activities and build/modify SOPs
  • Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables.
  • You should be able to execute small projects on your own and work with your manager in planning and executing larger local projects.
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