Data Center Technician - Afton, TX

PGTEK • Afton, TX

39d • $80,000 - $85,000 • Onsite

About The Position

We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment onsite in Afton, TX. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Requirements

• Must be a US citizen.
• This position requires 100% onsite presence in Afton, TX
• Shift is expected to be first shift, but will probably rotate often. Must be able to work varying shift.
• Role involves physical labor in a dynamic datacenter environment
• Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Hands-on experience diagnosing hardware issues and performing part replacements.
• Strong problem-solving abilities and technical insight into server operations.
• Excellent communication skills with a professional, customer-first approach.
• Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Committed to delivering high-quality work with strong attention to detail.

Nice To Haves

• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics
• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking

Responsibilities

• Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
• Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Identify and resolve hardware issues using knowledge of server architecture and components.
• Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
• Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Benefits

• comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
• vision plan
• dental insurance with the base dental plan option paid for by PGTEK
• TRICARE Supplemental Medical Insurance plan is also available
• Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered
• PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance
• Employee Assistance Program is available at no cost to all employees
• generous amount of PTO and Holidays
• Education Assistance Program is available after 12 months of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees