Data Center Technician

CC Pace Systems•Ashburn, VA

14h•Onsite

About The Position

We are seeking a skilled and detail-oriented Data Center Technician to join our client's infrastructure team. In this role, you will be responsible for coordinating, monitoring, administering, and servicing critical technical environments. You'll perform hands-on implementation work, integration activities, and provide operational support that keeps our client's data center running smoothly 24/7. As a Data Center Technician, you will manage and maintain network infrastructure while ensuring optimal security and performance. This position offers the opportunity to work independently while collaborating with cross-functional teams, troubleshoot complex technical issues, and make meaningful contributions to enterprise operations.

Requirements

Intermediate data center and IT operations experience
Knowledge of software and hardware tools used in day-to-day data center functions
Understanding of LAN/WAN topologies, protocols, and standards
Excellent communication and written grammar skills
Demonstrated analytical and problem-solving abilities
Ability to work in a 24/7 operational environment with flexibility for on-call rotation and after-hours support
Ability to work independently and collaboratively as part of a team
Capability to perform effectively under pressure with urgent problems, tight deadlines, and changing priorities
Familiarity with network cabling types, distance limitations, testing methods, connectors, and proper handling
Knowledge of electrical and optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP2, DWDM)
Familiarity with server hardware and components
Understanding of electrical standards, connector types, power budget calculations, and AC/DC power systems
Knowledge of data center design principles related to heat dissipation and airflow
Strong attention to detail with meticulous organization of cabling systems
Detail-oriented and highly organized work approach

Nice To Haves

5+ years of progressive data center experience
Bachelor's degree in Information Technology or equivalent combination of training, education, and experience
Experience and technical training in WAN/LAN communications including installation, basic configuration, and maintenance of Cisco routers and switches
Experience presenting technical solutions and recommendations
Knowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issues
Understanding of technical inter-relationships between software/hardware and desktop/LAN/host systems
Advanced skills in diagnosing and troubleshooting complex technical issues
Advanced research, analytical, and problem-solving capabilities
Knowledge of our client's operations and business environment

Responsibilities

Perform network installation and maintenance including rack and stack, cabling, and parts replacement
Execute server installation and maintenance tasks such as hardware installation, memory upgrades, CPU replacement, RAID battery maintenance, and NIC configuration
Support data center staging, deployment, and logistics/asset management activities
Participate in site builds and refreshes while maintaining current quality standards
Troubleshoot and repair data center hardware; manage moves, additions, and changes with component replacement expertise
Install enterprise-grade fiber and copper cabling according to industry standards with minimal supervision
Perform fiber and copper cable testing and terminate Cat 6 cabling
Create, update, and maintain rack elevations within DCIM applications (Nlyte)
Maintain accurate inventory control and documentation of systems and components
Troubleshoot incidents and problems; escalate issues appropriately to resolve outages and performance degradation
Interface with other IT teams and vendors to ensure timely resolution of technical issues
Provide status reports on active and resolved issues
Maintain, configure, and perform preventative maintenance on network and data center equipment
Operate out-of-band management and KVM systems (DSVIEW)
Manage power distribution units (PDUs) and load management
Work with team members to update and document procedures and maintain detailed site reference documentation
Adhere to data center safety standards and lift equipment weighing up to 50 lbs. as needed
Perform additional tasks and duties as assigned based on operational needs