Data Center Technician - Puyallup, WA

PGTEK • Puyallup, WA

17h • $80 - $85 • Onsite

About The Position

Datacenter Hardware Technician Puyallup, WA (100% onsite) Salary: 80-85K (pending experience) Overview: We are seeking a Datacenter Hardware Technician to support and maintain Dell server infrastructure in a high-demand, fast-paced environment. This role involves hands-on hardware troubleshooting, repairs, and installations (rack and stack), with a focus on maintaining uptime and efficiency. The ideal candidate is detail-oriented, physically capable, and comfortable working onsite within a team-based datacenter setting.

Requirements

• Dell Server Expertise: Proven experience racking, stacking, and servicing Dell servers in a datacenter setting.
• Break/Fix Proficiency: Hands-on experience diagnosing hardware issues and performing part replacements.
• Troubleshooting Skills: Strong problem-solving abilities and technical insight into server operations.
• Customer Focus: Excellent communication skills with a professional, customer-first approach.
• Physical Capability: Ability to lift heavy equipment (up to 65 lbs) and work on ladders as needed.
• Detail-Oriented: Committed to delivering high-quality work with strong attention to detail.

Nice To Haves

• Experience with Nvidia GPUs/NICs
• Basic understanding of networking concepts and troubleshooting
• Ability to read and interpret Linux logs for diagnostics
• Familiarity with the Linux command line (CLI)
• Exposure to RoCE (RDMA over Converged Ethernet) networking

Responsibilities

• Hardware Maintenance & Repair: Perform break/fix services on Dell servers, including the replacement of components such as GPUs, NICs, memory, and other hardware.
• Ticket Management: Track, prioritize, and resolve hardware-related service tickets in a timely and efficient manner.
• Troubleshooting & Diagnostics: Identify and resolve hardware issues using knowledge of server architecture and components.
• Customer Service & Communication: Maintain clear, professional communication with team members and internal stakeholders to ensure smooth operations.
• Physical Datacenter Work: Lift up to 65 pounds, climb ladders, and carry out tasks in a physically demanding datacenter environment.
• Team Collaboration: Work closely with fellow technicians and other departments to meet deployment and maintenance goals.
• Quality & Precision: Ensure all tasks and repairs are performed to a high standard of accuracy and reliability.

Benefits

• Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK.
• A TRICARE Supplemental Medical Insurance plan is also available.
• Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered.
• Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance.
• An Employee Assistance Program is available at no cost to all employees.
• We offer a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees