Data Center Technician

TalTeam • North Las Vegas, NV

261d

About The Position

The Data Center Technician will work in one of the most complex communications networks and will be responsible for ensuring 99.99% system uptime with zero defects. The role involves system monitoring, routine preventive maintenance, customer problem tracking, and network problem resolution in all networking aspects integral to clientnet & client Baseband, IF, and RF Communications and the related backend systems. Responsibilities include system administration, network monitoring and management, new buildouts, existing network changes and maintenance, and IP and system infrastructure maintenance. The technician will identify root causes of technical problems and develop procedural and technical recommendations for improvement, plan and coordinate the implementation of new products into the production environment, and monitor specific system limitations to maximize capacity and efficiency. Additional duties include maintaining equipment inventory and configuration management records, ensuring compliance with applicable Data Center Standards, and responding to escalation and emergency requests in a 24 x 7 x 365 environment. Occasional work during maintenance windows outside of normal working hours is required.

Requirements

• AA degree, electronics school certification, or equivalent military training and experience.
• 2+ years of experience as a technician in SATCOM/Terrestrial environment with LAN/WAN industry standards.
• Working knowledge of TCP/IP and Ethernet configuration and functionality.

Nice To Haves

• Industry certifications (Microsoft, Linux, VMware, Cisco, CompTIA, and ITIL).
• Working knowledge of Unix/Linux systems.
• Ability to work and manage in a 24x7x365 work environment.
• Flexible to work varying shifts in a high stress environment.
• Basic electronics troubleshooting skills.
• Knowledge of satellite technology and terrestrial technology (i.e. DSL, WIFI, Cable).
• Experience with Cisco, HNS, CATV/IPTV and other Telco and IP protocol core network and equipment.
• Excellent problem-solving, customer relations, conflict resolution, and communication skills.

Responsibilities

• Work in one of the most complex communications networks and ensure 99.99% system uptime with zero defects.
• Involved with system monitoring, routine preventive maintenance, customer problem tracking, and network problem resolution.
• Responsible for System Administration, Network Monitoring and Management, new buildouts, existing network changes and maintenance.
• Identify root causes of technical problems and develop procedural and technical recommendations for improvement.
• Plan and coordinate the implementation of new products into the production environment.
• Monitor specific system limitations to maximize capacity and efficiency.
• Perform equipment-level capacity planning and network performance activities.
• Maintain equipment inventory and configuration management records.
• Ensure compliance with applicable Data Center Standards, Service Management Quality Program, and ITIL standards.
• Assume responsibility for escalation and emergency response requests in a 24 x 7 x 365 environment.
• Monitor power, HVAC, fire detection/suppression, and local security and monitoring systems.
• Proactively identify issues, create tickets, and troubleshoot events in a short time frame.
• Adapt to evolving responsibilities and duties.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree