Data Center Technician IV - Night Shift (NY2) (1768)

CoreSite-posted 3 months ago
$41 - $46/Yr
Full-time • Mid Level
Secaucus, NJ
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At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Please note that this opening is specifically for our NY2 Night shift.

  • Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.
  • Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
  • Tracking and trending operational characteristics.
  • Mentoring of junior staff.
  • Work with the site Data Center Manager to track and complete an aggressive preventive and predictive maintenance schedule.
  • Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
  • Manage systems to avoid unplanned, customer-impacting outages.
  • Manage the data floor and back of house mechanical loading capacity.
  • Provide applied mechanical and integrated control expertise for the entire data center.
  • Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
  • Assist Data Center Manager with the database management of maintenance discrepancies.
  • Trouble Ticket Management.
  • Work Order Completion Process.
  • Infrastructure projects (Internal/Customer) including Cage Build-Outs, Overhead Installations, Rack and Stack.
  • Navigate and utilize a CMMS system.
  • Assist in asset and consumable inventory management.
  • Provide physical security within the CoreSite premises.
  • Provide day-to-day exceptional customer service and support.
  • Incident escalation and report writing.
  • Monitor the building fire alarm system.
  • Maintain and complete regular facility and security tours documenting and responding to found issues.
  • Expert understanding of the electrical and mechanical systems used in a facility and data center environment.
  • Expert knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
  • Expert knowledge of fiber optics / cabling infrastructure and industry best practices.
  • Expert knowledge in industrial safety best practices.
  • Minimum of 5-7 years of experience installing, maintaining, and/or troubleshooting large commercial and industrial systems.
  • Proven leadership skills.
  • Excellent communication skills, both written and oral including Microsoft Suite (Word, Excel, PowerPoint, Project).
  • Bachelor’s degree in Mechanical or Electrical Engineering or equivalent time in rate.
  • 5 or more years in a mechanical/electrical position within critical facilities.
  • First-day medical insurance through Cigna with generous premium cost coverage.
  • Dental insurance through Delta Dental.
  • Vision insurance through VSP.
  • Telemedicine through MDLive for Cigna.
  • Healthcare and dependent care flexible spending account (FSA) plans.
  • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan.
  • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company.
  • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance.
  • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match.
  • Discretionary annual bonus and equity incentive plan.
  • Employee stock purchase plan (ESPP) with a 15% discount.
  • 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays.
  • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave.
  • Free parking or a company contribution toward a public transit pass.
  • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents.
  • Technology Stipend: $100 monthly stipend.
  • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year.
  • Charitable donation matches up to $5,000 per year.
  • Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker.
  • Pet Insurance.
  • Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges.
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