Data Center Technician II

Astreya-posted 8 days ago
$19 - $30/Yr
Full-time • Mid Level
Chandler, AZ
1,001-5,000 employees
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The Data Center Technician II will assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations. Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work

  • Participate in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
  • Confirm and label devices, rack and cables.
  • Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
  • Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
  • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position
  • High school diploma or general education degree (GED) and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
  • Excellent verbal and written communication skills in English
  • Ability to respond to any On-Call request within 1 hour, while on-call
  • Effectively utilize the ticket management systems
  • Ability to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
  • Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
  • Ability to adapt to changing priorities, conditions, and circumstances
  • Strong organization skills
  • Working knowledge of computer hardware
  • Understanding of networking components and infrastructures
  • Knowledge of copper and fiber testers
  • Excellent troubleshooting skills
  • Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)
  • Experience with cable management and knowledge of how to run fiber and copper in a data center
  • Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
  • Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
  • Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
  • Ability to learn new software
  • Must provide own transportation to work locations
  • Physically assist in moving and racking equipment.
  • Able to safely lift and move a minimum of fifty (50) pounds
  • Must have the ability to perform office-related tasks which may include prolonged sitting or standing
  • Must have the ability to move from place to place within an office environment
  • Must be able to use a computer
  • Must have the ability to communicate effectively
  • Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers
  • Certifications in Data Center technologies are desired
  • Hands on experience in electrical, HVAC, and data center infrastructures
  • Working knowledge of networking components and infrastructures, including Wi-Fi
  • Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
  • Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
  • Dental provided through Cigna (DPPO & DHMO options)
  • Nationwide Vision provided through VSP
  • Flexible Spending Account for Health & Dependent Care
  • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
  • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
  • Corporate Wellness Program
  • Employee Assistance Program
  • Wellness Days
  • 401k Plan
  • Basic Life, Accidental Life, Supplemental Life Insurance
  • Short Term & Long Term Disability
  • Critical Illness, Critical Hospital, and Voluntary Accident Insurance
  • Tuition Reimbursement (available 6 months after start date, capped)
  • Paid Time Off (accrued and prorated, maximum of 120 hours annually)
  • Paid Holidays
  • Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
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