As an Amazon Data Center Technician you are a primary resolver for your support team skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively pass down knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and where applicable are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own but also know how to take direction when it is given paying attention to all details involved. We are looking for Data Center Technicians to join our rapidly expanding team. This position involves hardware and network diagnostics followed by physical repair and may include participation in an on-call rotation. All candidates should be willing to work both independently with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix complex problems within the Data Center Space.
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Career Level
Entry Level
Education Level
No Education Listed