Data Center Technician 3 - US Veteran & Military Spouse Opportunity

Oracle•Phoenix, AZ

2d•$33 - $68

About The Position

As a Data Center Technician, you will play a vital role in supporting Oracle’s cloud infrastructure. You will be responsible for hardware installation, troubleshooting, structured cabling, and maintaining the operational health of our data centers. This hands-on role requires a proactive, process-oriented technician with strong attention to detail and a commitment to operational excellence. This position involves working on a 24/7 shift rotation

Requirements

Experience: 2+ years of hands-on experience in data center operations , ideally in high-performance computing (HPC) , AI infrastructure or related technical fields. Prior experience in a hyperscale data center or similar large-scale IT environment is preferred.
Technical Skills: Proficient in server hardware installation and troubleshooting (e.g., Dell, HPE, Cisco). Experience with high-performance storage systems (e.g., NVMe, SSD) and network infrastructure optimized for AI workloads. Experience with networking equipment (routers, switches, firewalls). Understanding of high-throughput networking (10/25/40/100GbE), InfiniBand , and RDMA for data center communication. Familiarity with operating systems, including Linux, Windows Server, and virtualization technologies (VMware, Hyper-V). Understanding of data center cooling, power distribution, and backup systems. Experience with cable management and physical infrastructure best practices.
Problem-Solving: Strong analytical and troubleshooting skills to quickly resolve technical issues. Ability to diagnose issues across multiple system layers, from hardware to network to application.
Soft Skills: Strong communication and teamwork skills. Ability to work in a fast-paced, high-pressure environment. Attention to detail, organizational skills, and ability to follow detailed processes.
Physical Requirements: Ability to lift heavy equipment (up to 75 lbs) and work in physically demanding environments. Ability to work in environments with varying temperatures, noise, and other physical conditions typical of a data center to include standing /walking long hours and working on ladders.
Willing to work night and day shift along with weekends.
Willing to work at multiple locations in the Metro PHX area
Must have reliable transportation

Nice To Haves

Direct experience working with AI hardware, such as NVIDIA H100 , AMD MI300 , NVIDIA A100 , or similar GPU-based accelerator systems is a plus.
Certifications (preferred): CompTIA A+, Network+, or similar certifications. Cisco CCNA or equivalent. Data Center Certified Associate (DCCA) or similar certifications.

Responsibilities

Hardware Installation & Maintenance: Install, configure, and maintain servers, storage devices, network equipment, and other hardware components in the data center. Perform regular hardware inspections, upgrades, and replacements.
Troubleshooting & Issue Resolution: Quickly identify and resolve hardware and network issues, ensuring minimal downtime. Troubleshoot a variety of systems including server infrastructure, networking equipment, and power distribution units (PDUs).
Network Support: Assist in maintaining and troubleshooting network connections, switches, and firewalls to ensure optimal data flow.
Collaboration & Communication: Work closely with other teams (Network Engineers, Systems Engineers, and Operations Managers) to coordinate installations, upgrades, and problem resolution. Communicate with external vendors and service providers as needed.
Safety & Compliance: Follow strict safety protocols and ensure compliance with industry standards, environmental guidelines, and company policies.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance