Data Center Tech

KGP Telecommunications•Plano, TX

About The Position

The Data Center Tech is responsible for providing high-quality service in data center facility to take excellent care of our customers, build relationships, question things, work hard, work smart, and enjoy the experience.

Requirements

High school diploma or equivalent, technical or college degree preferred
One year of experience
Proficient in use of Microsoft programs and applications
Proficient in use of IOS and/or Android applications
Physically placing, removing, or modifying non-working equipment
Ability to trouble shoot cabling issues as well as resolve problems
Ability to trouble shoot hardware and software issues as well as resolve problems
Good written and oral communication skills
Good customer service skills
Good computer soft skills required

Responsibilities

Installation of telecommunications equipment and associated infrastructure per customer standards.
Act as a customer contact. Interface with customers and local supervisors to clarify project status.
Work well within a team and demonstrate some leadership ability.
Plan and layout installation activities to meet dates and budgeted hours. Oversee other personnel when required.
The work will involve the installation of power, fiber and switchboard cable, and telecommunications equipment in Data Center and other Telecom facilities. Installers should be familiar with and/or are trained with iron work/bays/equipment rack installation, blueprint/schematic reading.
Physically placing, removing, or modifying non-working equipment o Cable trays and/or racking o Data Equipment cabinets and frames o Data Servers, Switches, Routers, Repeaters, Bridges, Gateways, Multiplexers, Transceivers, Firewalls o Fuse Panels
Physically routing the cables that supply AC and/or DC power or transmit data in various technical spaces
Identify, label, and terminate cables that supply AC and/or DC power or transmit data
Conduct test and document performance characteristics of hardware and software
Resolve equipment / technical issues
Review, analyze, and interpret work orders, drawings, records, and manuals
Perform quality validation on in-process and completed work
Interact with all members of the organization; Installation, Engineering and Project Management
Performs other duties as requested by Manager