Data Center Systems Architect

Eaton • Pleasanton, CA

69d • $141,000 - $259,440

About The Position

Eaton's ES AMER Sector Integration division is currently seeking a Data Center Systems Architect. Individuals will be able to work from a remote home office but must be located in either San Francisco, CA, Seattle, WA or Manassas, VA areas. The data center industry is experiencing rapid growth and technological advancements, driven by the increasing demand for AI, cloud computing, and edge computing solutions. To remain relevant and competitive, Eaton must adopt a systems-based approach and provide comprehensive, unified solutions to our customers. This role will be part of the Data Center Architect Team which will play a pivotal role in achieving this by driving innovation and systems thinking, enhancing customer engagement and satisfaction, and supporting key accounts and market drivers. This external-facing position at the sector level drives unified data center solutions, coordinating internal innovation across multiple disciplines while interfacing with end customers. Focus will be put on systems thinking and competitive intelligence.

Requirements

• Bachelor's degree in a STEM field from an accredited institution.
• Minimum of 10 years experience in data center business.
• Access to export-controlled information; must be a U.S. person.

Nice To Haves

• Technical knowledge in data centers design and construction, specifically Fiber Optics, Electrical systems, Mechanical Cooling systems, Controls, Liquid cooling.
• Project Management Experience with a working knowledge of Agile/Scrum and Waterfall.
• Ability to create customized data center physical layer solutions.
• DMAIC experience for process improvement.
• Highly proficient at technical program management, agile and process improvement.
• Whitespace design experience with proven ability to write whitepapers.

Responsibilities

• Drive Innovation and Systems Thinking by leading the development of next-generation data center solutions.
• Enhance Customer Engagement and Satisfaction by working closely with customers to gather feedback.
• Support Key Accounts and Market Drivers by focusing on major customers such as NVIDIA, AMD, Microsoft, Google, Meta, AWS, and Oracle.
• Engage internally and externally as a subject matter expert in the field of data center infrastructure design and operations.
• Advise on key performance metrics covering value engineering, efficiency, resiliency, sustainability, and operability.
• Identify and build positive relationships with all account decision-makers and influencers.
• Gain an in-depth understanding of the client buying process and articulate it effectively.
• Capture clients' challenges and requirements, resolving them with reference to Eaton's portfolio.
• Ensure an effective handover to post-order project management, product services, and customer support teams.
• Maintain oversight of all commercial-related engagements to ensure customer success and satisfaction.
• Articulate knowledge of the client's business and challenges in terms of opportunity, growth, and risk.
• Act as an effective advocate and communicator of the benefits of supporting assigned accounts within Eaton.
• Collaborate effectively with other sales and stakeholders at various levels.
• Provide internal stakeholders with account-specific guidance and insights.
• Build a multi-lane bridge between Eaton and the client organization.
• Request and support marketing campaigns and activities to grow Eaton's relationship with the client.

Benefits

• Health and Welfare benefits
• Retirement benefits
• Paid and unpaid time away from work

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees