Data Center Support Engineer

Sustainable Talent • Santa Clara, CA

79d

About The Position

Sustainable Talent is partnering with Nvidia, a global leader who's been transforming computer graphics, PC gaming, and accelerated computing for over 25 years. We are looking for a Data Center Support Engineer to support our client's IPP (Infrastructure, Planning and Process) Cloud Infrastructure Team. This is a W-2 full-time contract based in Santa Clara, CA. We offer competitive pay based on factors like experience, education, location, etc. and provide full benefits, PTO, and amazing company culture! This group works with various other groups within NVIDIA such as Graphics Processors, Mobile Processors, Deep Learning, Artificial Intelligence and Driverless Cars to cater to their infrastructure needs. These cloud services provide almost half a million automated jobs per day on thousands of servers helping with the productivity of thousands of NVIDIA's software engineers worldwide. The cloud hosts a heterogeneous mix of machines and devices with various operating systems (Windows/Linux/Android), a multitude of hardware platforms both NVIDIA GPUs and Tegra Processors. Are you passionate about distributed infrastructure and looking for sophisticated, critical issues, ready to build the next generation of cloud services, design creative solutions, mine through data to uncover real problems and fix them? We are excited to onboard a fun-loving person like you.

Requirements

• Bachelor's or Master's Degree in Computer Science or Software Engineering, or equivalent experience.
• 5+ years of relevant experience.
• 3+ years of Linux and Scripting experience.
• Solid background on supporting private Cloud and HW operations.
• A track record of quickly understanding new technologies outside of your domain expertise and deploying systems in sophisticated configurations from hardware through multiple layers of software in a fast-paced environment.
• Strong technical skills and understanding of data centers and cloud architecture, as well as excellent communication and planning skills.
• Strong problem-solving ability and experience in product engineering/failure analysis and debug/ HW or test design.

Nice To Haves

• Experience in Data Center Management software and technologies.
• Experience in troubleshooting network issues.
• Experience in large scale QA environments, for product bring ups.
• Operations Support managing Bug Queues and Support Tickets.
• Background with supporting GPUs, embedded device development, driver development and CUDA applications.
• Experience with converged and hyper-converged hardware and servers.
• Strong background on Windows & Linux administration.

Responsibilities

• Support Infrastructure Team Operations queue working within our Infrastructure and Cloud Operations Environments.
• Support DC and Cloud based Infrastructure system enrolments, deployments, troubleshooting and operations.
• Assist in roll-out and deployment of new development features aimed at supporting the latest NVIDIA hardware and technologies.
• Work closely with world-class engineers, architects, technical product managers and application developers setting the best strategies in place for a product launch.
• Defining and implementing full scale solutions for product onboarding into our hosted and private cloud environments.
• Solve sophisticated problems involving multi-site deployments of NVIDIA products.
• Collaborate with multi-functional teams, including system engineering, software engineering, mechanical/thermal engineering, operations, data center teams, external vendors, and other partners to successfully deliver a reliable and robust platform from concept to prototype to deployments.
• Directly contribute to the overall quality of deployments and improve time to market next gen products.

Benefits

• Competitive pay based on experience, education, location, etc.
• Full benefits
• Paid Time Off (PTO)
• Amazing company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees