Data Center Supervisor

Advanced Micro Devices, Inc
116d

About The Position

At AMD, our mission is to build great products that accelerate next-generation computing experiences – from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

Requirements

  • Previous managerial experience (preferably in a technological environment)
  • Ability to prioritize workload and multi-task
  • Strong verbal and written communication skills
  • Basic math and strong analytical skills
  • Strong problem-solving skills
  • Experience with Microsoft Office tools (Outlook, Excel, and Word)
  • Possess a high level of integrity and strong work ethic

Nice To Haves

  • Experience with continuous improvement and lean processes is beneficial but not required

Responsibilities

  • Manage the break-fix work by supporting the technician team
  • Ensure daily SLA goals are achieved
  • Ensure all servers are being met with the highest of quality break fix standards
  • Ensure team maintains accurate inventory levels
  • Develop team members and continuously evaluate their performance
  • Perform thorough cost management and waste control and building of personnel
  • Assess operations and suggest opportunities for quality and performance improvements
  • Engage in personnel performance management
  • Assists the Service Manager with overall management as needed
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