Data Center Specialist

ark data centers, LLCMenasha, WI
28dOnsite

About The Position

ark data centers is seeking a full-time Data Center Specialist at its state of the art data center facility in Freeport, Pennsylvania. Under general supervision, the Data Center Specialist performs basic dayto-day activities to operate the Data Center by policies and procedures; contact for after hour response to Data Center problems or issues; and provides support to customers, staff, and/or contractors.

Requirements

  • Minimum of one (1) year of job-related experience
  • Ability to interpret processes, flow charts, building plans and schematics.
  • Ability to use standard powered and non-powered tools.
  • Ability to prioritize and manage multi-functional tasks.
  • Ability to work effectively under pressure, and against strict time constraints.
  • Effectively communicate, orally and in writing
  • Work as a team member in a cooperative work environment.
  • Understand and follow oral and written instructions

Responsibilities

  • Acts as the first point of contact for any building issues (climate control, odors, smoke, spills, damage, emergencies, and repairs)
  • Provide support to customers, staff, and/or contractors.
  • Managing a ticket queue and escalating issues to appropriate team members
  • Installs and maintains all cross connects.
  • Create documentation and maintain that documentation through the change process.
  • Performs immediate cleaning duties necessary to maintain a clean and safe facility.
  • Performs other maintenance duties as assigned by the Data center Manager
  • Managed incoming and outgoing shipments. This includes the preparation of outgoing packages, return shipments and receipt of deliveries. This may also require managing large, heavy parcels.
  • Read and comprehend technical information relating to the Data Center infrastructure, hardware, software, peripherals, and telecommunication devices.
  • Use monitoring systems to identify problems or issues with the Data Center infrastructure.
  • Inspect equipment visually and listen to mechanical problems; report findings as directed.
  • Accurately log and report issues and problems following standard procedures
  • Troubleshoot problem issues following processes and procedures, as directed

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

251-500 employees

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