Data Center Service Engineer

Carrier

7d • $96,000 - $192,000

About The Position

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. About this role We are seeking a motivated and skilled Data Center Service Engineer to support our expanding data center sites across North America. In this role, you will be responsible for maintaining and supporting the equipment being installed for data center customers, ensuring optimal performance and reliability. Additionally, you will play an integral part in training and mentoring technicians involved in new data center start-ups.

Requirements

• High School Diploma or GED
• 5+ years of experience in the Data Center or HVAC industry in a technical support role.
• 1+ years of experience with the Microsoft Office Suite
• Clean and valid driver’s license
• Travel to and from data centers on an as needed basis.

Nice To Haves

• Bachelor’s Degree from a recognized college or university in Mechanical Engineering, Electrical Engineering, Construction Management, or building HVAC.
• An understanding of Data Center equipment.
• Ability to lead and motivate teams.
• Strong problem solving, planning and management skills.
• Ability to read and understand scope of work.
• Exceptional written and verbal communication skills.
• Experience in dealing with a number of simultaneous challenges, requiring knowledge of many different disciplines.
• A true team player who has the customer’s best interests first and foremost

Responsibilities

• Provide technical support and troubleshooting for data center equipment at multiple sites.
• Collaborate with cross-functional teams to support data center operations and resolve escalated issues.
• Assist in onboarding and training technical staff for data center start-up projects.
• Provide customer training for our customers and their staff on the equipment operation and maintenance.
• Ensure compliance with safety and operational procedures at all times.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees