Data Center Server Operations Site Lead

Google•Council Bluffs, IA

About The Position

At Google, we aim to foster Googley work environments that are collaborative, friendly and fun. The Facilities Management team brings our spaces to life as you oversee the daily operations of our offices. While roles with similar names at other companies can be far more mundane, you're a creative, organized customer service specialist, who takes pride in seeing things run smoothly and efficiently. You go out of your way to make sure that clients are not only satisfied, but singing Google's praises. You're comfortable in a fast-paced environment with the highest standards of excellence. You aren't afraid to have fun with your job, and bring an enthusiasm, dedication and a collaborative spirit to build and maintain office spaces that facilitate some of the world's most cutting edge innovation. In this role, you will manage a team of Operations Managers and Data Center Technicians. You will oversee the quality installation and maintenance of server and network hardware and components, and troubleshoot any challenges. You will ensure the safe and efficient operation of the campus in partnership with Data Center Operations (DCOps), Environment, Health, and Safety (EHS), Global Security Operations - Logistics (GSO-L), and other internal stakeholders. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Requirements

Bachelor's degree in a technical field or equivalent practical experience.
10 years of experience managing technical teams in charge of installing, configuring, testing, troubleshooting, or maintaining hardware servers and its components.
Experience in site-level data center operational leadership.
Experience in developing and managing managers.
Experience with developing network architecture, and with different operating systems (e.g., Linux).
Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Nice To Haves

Master's degree in a technical field or equivalent practical experience.

Responsibilities

Lead a team of individuals; set and communicate individual and team priorities that support organizational goals.
Meet regularly with individuals to discuss performance and development, and provide feedback and coaching.
Partner with teams to meet goals and stakeholders to manage facility activities and set/implement short- and long-term strategies.
Maintain, monitor, and execute security and operational procedures and track/analyze trends to identify opportunities for improvements ensuring alignment with organizational policies.
Repair and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.
Support and contribute to the implementation of Environmental Health and Safety (EHS) and other compliance programs and initiatives in collaboration with other teams to ensure environmental and safety incidents are investigated, resolved, and reported.