Data Center Repair Technician - Tier 1

EOS • Monroe, LA

3d • $31 - $34 • Onsite

About The Position

EOS IT Solutions is a Global Technology and Logistics company that provides Collaboration and Business IT Support services to major industry leaders, offering forward-thinking solutions based on multi-domain architecture. The company prioritizes customer satisfaction, superior quality of service, and investment in partners and employees, delivering services with global simplicity and trusted transparency. This role is for a Data Center Repair Technician (Breakfix) to join the data center operations team, focusing on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. The ideal candidate should have hands-on experience with hardware from leading vendors such as Cisco, Juniper, Arista, and x86 server platforms.

Requirements

• Technical diploma or certification in electronics, computer hardware, or a related field or equivalent experience.
• Proven track record of repairing and maintaining IT and network hardware in a data center environment.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
• Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.

Nice To Haves

• Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.

Responsibilities

• Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
• Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
• Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
• Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
• Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
• Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
• Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
• Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues
• 4 Rotational shifts, for 24/7/365 service (8 to 10 hr. shifts; 3 to 4 days per week; 2 to 3 days off)

Benefits

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
• 10 Days of Paid Time Off (PTO) annually
• Occasional overtime and bonus opportunities
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees