Data Center Repair Technician (Breakfix)
About The Position
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking an Data Center Repair Technician (Breakfix) to join our data center operations team. This role is focused on the physical repair and maintenance of data center hardware, including servers, switches, routers, and related components. The ideal candidate will have hands-on experience with hardware from leading vendors such as Cisco, Juniper, Arista, and x86 server platforms. The pay range of this role is up to $26.45 - 31.25/ hr for day shift and $31.25 - $36.06/ hr for night shift. This position involves rotational shifts to support 24/7/365 operations. This role may require up to 10% travel domestically and internationally.
Requirements
- Technical diploma or certification in electronics, computer hardware, or a related field or equivalent experience.
- Proven track record of repairing and maintaining IT and network hardware in a data center environment.
- Familiarity with hardware from Cisco, Juniper, Arista, and x86 servers is highly preferred.
- Strong organizational skills with the ability to manage multiple tasks and prioritize work effectively.
- Excellent problem-solving skills and the capacity to perform well in a fast-paced environment.
- Valid driver’s license and ability to handle physical requirements of the job including lifting equipment up to 50 pounds.
Responsibilities
- Perform hands-on repairs and replacement of defective hardware components in data center equipment, including power supplies, fans, and network cards.
- Manage the lifecycle of hardware components, from installation and troubleshooting to decommissioning and recycling.
- Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
- Oversee the inventory management of spare parts and hardware components, ensuring availability for repairs and upgrades.
- Collaborate with technical teams to coordinate replacement activities and minimize downtime during hardware failures.
- Document repair activities, maintain accurate records of maintenance logs, and update system configurations as necessary.
- Execute basic physical layer troubleshooting, including cable and port testing, to ensure connectivity and performance standards.
- Support the implementation of new hardware installations and the physical setup of network and server infrastructure.
- Participate in emergency response teams to address urgent hardware issues
- Rotational shifts, for 24/7/365 service (8 to 10 hr. shifts; 3 to 4 days per week; 2 to 3 days off)
Benefits
- Health, Vision, and Dental Insurance starting the 1st of the month after your start date.
- 10 Days of Paid Time Off (PTO) annually
- Occasional overtime and bonus opportunities
- 12 Paid Holidays
- 6 Sick Days (available after 90 days of employment)
- 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
