Amazon-posted about 1 year ago
Full-time • Entry Level
Lithia Springs, GA
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

The Data Center Ops Technician position at Amazon involves ensuring the availability and reliability of AWS Data Center operations. This role includes hardware and network diagnostics, physical repairs, and participation in an on-call rotation. Technicians will work both independently and collaboratively, focusing on effective communication, organizational skills, and quick reactions to issues. The position operates in a 24/7 environment, requiring flexibility and the ability to lift and move equipment as needed.

  • Perform hardware and network diagnostics followed by physical repair.
  • Participate in an on-call rotation and provide after-hours support as needed.
  • Install equipment and create documentation for data center operations.
  • Innovate solutions and participate in site-level project work.
  • Fix complex problems within the Data Center Space.
  • Regularly lift and/or move up to 40 pounds and participate in group lifts for heavier items.
  • High school or equivalent diploma.
  • 2+ years of experience with server hardware.
  • 1+ years of experience with UNIX/Linux operating systems.
  • A Bachelor's Degree or equivalent experience in an IT related field.
  • Understanding of file systems and operating systems such as Linux, Windows, and MAC.
  • Understanding of scripting languages.
  • Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
  • Experience managing work and priorities through a ticketing system.
  • Good understanding of network design, protocols, and troubleshooting.
  • Flexible working culture to support work-life harmony.
  • Ongoing events and learning experiences for professional development.
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