CoreSite Realty-posted 2 months ago
Full-time • Mid Level
Chicago, IL
251-500 employees
Real Estate

The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. We are currently hiring for the Swing Shift 2:00pm-10:30pm Sunday-Thursday. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.

  • Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.
  • Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
  • Tracking and trending operational characteristics.
  • Mentoring of junior staff.
  • Work with the site Data Center Manager to track and complete an aggressive preventive and predictive maintenance schedule.
  • Provide guidance to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systems.
  • Ensure data center operates at maximum operational efficiency.
  • Manage systems to avoid unplanned, customer-impacting outages.
  • Manage the data floor and back of house mechanical loading capacity.
  • Provide applied mechanical and integrated control expertise for the entire data center.
  • Work as a primary knowledge expert in regard to fire and electrical codes.
  • Serve in a technical writing capacity for preventative or corrective maintenance activities.
  • Assist Data Center Manager with the database management of maintenance discrepancies.
  • Trouble Ticket Management.
  • Work Order Completion Process.
  • Infrastructure projects (Internal/Customer).
  • Cage Build-Outs.
  • Overhead Installations.
  • Rack and Stack.
  • Navigate and utilize a CMMS system.
  • Use developed procedures to solve problems.
  • Assist in asset and consumable inventory management.
  • Responsible for the tracking and proper labeling of all equipment.
  • Ensure processes are completed in a timely manner pertaining to Service Level Agreements (SLA).
  • Provide physical security within the CoreSite premises.
  • Provide day-to-day exceptional customer service and support.
  • Incident escalation and report writing.
  • Monitor the building fire alarm system.
  • Maintain and complete regular facility and security tours documenting and responding to found issues.
  • Adhere to and promote CoreSite's Principles of Operational Excellence, culture, and 8 Guiding Principles.
  • Expert level knowledge of data center electrical, mechanical, fire life safety systems, and communications infrastructure.
  • Experience with chilled water systems, HVAC systems, and electrical/critical power distribution.
  • Knowledge of fire life safety systems including wet and pre-action sprinkler systems.
  • Ability to operate and monitor facilities systems and respond to abnormal conditions.
  • Experience in tracking and trending operational characteristics.
  • Ability to mentor junior staff.
  • Experience in preventive and predictive maintenance scheduling.
  • Strong analytical skills to improve operational efficiency and cost reduction.
  • Knowledge of fire and electrical codes.
  • Technical writing skills for maintenance procedures.
  • Experience with trouble ticket management and work order completion processes.
  • Ability to manage infrastructure projects and customer space management.
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