Data Center Operations Technician IV - Night Shift (OR1) (1785)

CoreSite Realty • Orlando, FL

73d

About The Position

The Data Center Technician IV must possess an expert level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. We are currently hiring for the Night Shift 10:00pm-8:00pm Wednesday-Saturday. Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. Communications Infrastructure responsibilities will include IFD / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. This position will also be directly responsible for the processes that maximize customer uptime in the most cost-effective way by working very closely with the Data Center Manager. Technicians must ensure that data center problems are identified and repaired quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.

Requirements

• Expert level knowledge in data center electrical, mechanical, fire life safety systems, and communications infrastructure.
• Experience with chilled water systems, HVAC systems, and electrical/critical power distribution.
• Knowledge of fire life safety systems including wet sprinkler systems and pre-action sprinkler systems.
• Ability to manage and maintain structured cabling and supporting infrastructure.
• Strong problem-solving skills and ability to work under pressure.
• Experience in mentoring junior staff.
• Ability to analyze existing operating conditions and recommend new technologies.

Nice To Haves

• Experience with CMMS systems.
• Technical writing experience.
• Knowledge of fire and electrical codes.

Responsibilities

• Data center subject matter expert for electrical, mechanical, controls, and fire life safety systems.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Tracking and trending operational characteristics.
• Mentoring of junior staff.
• Work with the site Data Center Manager to track and complete an aggressive preventive and predictive maintenance schedule.
• Work with and provide guidance to the site Data Center Manager to determine maintenance requirements for mechanical and electrical systems.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
• Manage systems to avoid unplanned, customer-impacting outages.
• Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.
• Provide applied mechanical and integrated control expertise for the entire data center.
• Work as a primary knowledge expert in regard to fire and electrical codes.
• Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
• Assist Data Center Manager with the database management of maintenance discrepancies and work with Operations management to resolve site issues based on agreed upon priorities.
• Trouble Ticket Management.
• Work Order Completion Process.
• Infrastructure projects (Internal/Customer).
• Cage Build-Outs.
• Overhead Installations.
• Rack and Stack.
• Navigate and utilize a CMMS system.
• Use developed procedures to solve problems.
• Assist in asset and consumable inventory management.
• Responsible for the tracking and proper labeling of all equipment per established procedures.
• Ensure that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.
• Provide physical security within the CoreSite premises.
• Provide day-to-day exceptional customer service and support.
• Incident escalation and report writing.
• Monitor the building fire alarm system.
• Maintain and complete regular facility and security tours documenting and responding to found issues.
• Adhere to and promote CoreSite's Principles of Operational Excellence, culture, and 8 Guiding Principles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Number of Employees: 251-500 employees