Data Center Operations Technician III - Night Shift (DE1) (1783)

CoreSite • Denver, CO

89d • $34 - $40

About The Position

At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success.

Requirements

• Firm and proven understanding of the electrical and mechanical systems used in a data center environment.
• Firm and proven understanding of fiber optics / cabling infrastructure and industry best practices.
• Firm and proven understanding of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Proficient knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations).
• Proficient and experienced with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems.
• Minimum of 2 years experience installing, maintaining, and/or troubleshooting large commercial and industrial systems.
• High School Diploma or greater.
• Be able to pass an extensive background check.

Nice To Haves

• Experience diagnosing and repairing IT hardware, servers, network switches, structured cabling.
• Proven leadership skills.
• Excellent communication skills, both written and oral.
• Experience with Suite (Word, Excel, PowerPoint, Project).

Responsibilities

• Assist in the operational integrity, security, and regulatory compliance of the data center.
• Responsible for day to day operations of the data center including facilities and telecommunication infrastructure.
• Work on chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, humidification systems, and central plant operations.
• Work on electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load including power circuit installations.
• Monitor wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
• Perform customer infrastructure build-outs (cage builds, overhead installations, rack and stack), cable termination and testing, maintenance work, monitoring and responding to mechanical, electrical, fire protection, telecom, and security systems.
• Complete CoreSite’s Data Center Operations Qualification Program to the tier level at which you are hired within the first nine (9) months of employment.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Track and trend operational characteristics.
• Provide feedback to management on the effectiveness of existing standards and processes.
• Work with contractors and consultants for all system expansions, corrections and upgrades.
• Work with senior technicians to track and complete an aggressive preventive and predictive maintenance schedule.
• Ensure data center operates at maximum operational efficiency.
• Manage systems to avoid unplanned, customer-impacting outages.
• Navigate and utilize a CMMS system.
• Provide day-to-day exceptional customer service and support.
• Maintain and complete regular facility and security tours documenting and responding to found issues.
• Assist with the database management of maintenance discrepancies and work with to resolve site issues based on agreed upon priorities.
• Follow direction from data center management regarding the data floor and back of house mechanical loading capacity.
• Trouble Ticket and Remote Hands Management.
• Coordinate and oversee power installations and upgrades.
• Perform work order completion process.
• Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
• Provide applied mechanical and integrated control expertise for the entire data center.

Benefits

• First-day medical insurance through Cigna with generous premium cost coverage.
• Dental insurance through Delta Dental.
• Vision insurance through VSP.
• Telemedicine through MDLive for Cigna.
• Healthcare and dependent care flexible spending account (FSA) plans.
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan.
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company.
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance.
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match.
• Discretionary annual bonus and equity incentive plan.
• Employee stock purchase plan (ESPP) with a 15% discount.
• 16 days of paid time off (PTO) and 11 paid company holidays.
• Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents.
• Technology Stipend: $100 monthly stipend.
• Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year.
• Charitable donation matches up to $5,000 per year.
• Access to financial coaching, digital tools and services to manage and pay student loan debt quicker.
• Pet Insurance.
• Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED