Data Center Operations Specialist I

Sam Houston State University • Huntsville, TX

31d

About The Position

Provides monitoring and support for Sam Houston State University's Data Center physical infrastructure to include facility power, cooling, and space management.

Requirements

• High school diploma or GED equivalent.
• Two years of experience in a related field.
• Additional education may be considered in lieu of experience.
• Must be able to apply policies and procedures and solve routine problems of a repetitive nature.
• Must have a basic understanding of a computer's internal components.
• Knowledge of operating systems (Windows or Linux) and utilities (such as PING, TRACERT, IPCONFIG, NSKLOOKUP).
• Must be able to use standard office software such as Microsoft Office, internet browsers, and email Clients.
• This is a security sensitive position and requires a DPS fingerprint background check and will need to adhere to Texas CJIS Systems Access Policy.
• During emergencies, operational failures, and peak use periods, employee may be called in when off shift to work extended shift. Specials procedures sometimes require extended hours.
• Some travel is required.
• Equipment maintenance while exposed to elements, heights (on roof of 4-story building), infrequent or minimal exposure to hazardous materials, lifting heavy equipment, and occasional small scrapes or cuts due to metal edges on equipment.
• This position is designated as a critical infrastructure role and requires the employee to undergo periodic reviews of their criminal history and potential connections to foreign adversaries, as required by applicable policies and regulations. See HR-19 and FO-71 for additional details.

Responsibilities

• Monitors and responds to Data Center alerts according to written procedures on a 24/7/365 basis.
• Communicates effectively and timely with team members, supervisors, and clients.
• Provides central point of communication for Data Center related activities.
• Ensures normal operations of Data Center heating, ventilating and air conditioning (HVAC) and electrical systems.
• Performs Data Center physical access control including escorting personnel and conducting tours.
• Monitors system backups and ensure safe transportation and storage of physical backup media.
• Installs new and maintain existing Information Technology (IT) assets.
• Maintains records of all Data Center operating values and IT assets.
• Performs other related duties as assigned.

Benefits

• SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package, competitive salaries and a flexible work environment fostering work/life balance.
• SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees