Data Center Operations Manager - Louisville, KY

Cogent Communications • Louisville, KY

212d • $65,000 - $90,000

About The Position

Cogent Communications is seeking an enthusiastic professional to be a Data Center/Facilities Operations Manager in the St. Paul, MN area. The position will manage data centers for Cogent in the Market and will also require travel to the other markets that the employee does not reside in. The hours are Monday-Friday 8 hours per day, mainly during regular business hours. The successful applicant will also be required to be an on-call 24/7/365 and will require occasional overnight work to support planned maintenance events.

Requirements

• Be able to work with minimal supervision.
• Multi-task multiple tasks and projects in parallel.
• Manage vendors to deliver against contracts and orders.
• Be familiar with data center facilities and operational best practices.
• Must have knowledge of facilities engineering and critical equipment in the data center (Electrical, HVAC systems, Power systems such as UPS Units and Generators, etc.).
• Must have knowledge of cabling and basic networking practices, required to perform various types of work orders and customer installs.
• Deliver an excellent service to Cogent's data center customers.
• Be able to travel to other data centers sites in North America.
• Be able to respond to issues, emergencies, and other matters that require a dispatch to a site.
• Perform light physical labor as required from time to time.
• Must be proficient in laptop/computers skills, typing, and data entry, as documentation will be a key part of this position.

Responsibilities

• Manage all operations for the datacenters assigned to the DCOPS Manager responsibility.
• Provisioning Work Orders (Allocate/install cabinets, circuit cross connects, circuit testing, engage electrical contractor to install power).
• Manage large/special projects when they arise (HVAC Augmentation, UPS Augmentation, assist with new data center acquisitions, etc.).
• Managing/Scheduling/Overseeing maintenances & repair work with vendors/contractors (as well as coordinating events with the NOC).
• Identifying vendors and acquiring/renewing preventative maintenance contracts.
• Maintaining Databases & Spreadsheets e.g. Cabinet/Rack inventory.
• Programming/Maintaining monitoring devices, software, and web sites.
• Handle and respond to urgent events when they occur as part of the 24/7 On-Call Position.
• Working Support Tickets (For Access, Environmental Issues, etc.).
• Run audits (billing, security-related, etc.).
• Be involved in billing/finances regarding contractors (Generate POs for PMs & repair work, update billing databases, etc.).
• Assist cross functional teams with issues, customer related matters, questions, etc.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• Short- and Long-Term Disability
• Life Insurance
• Holidays
• Parental Leave
• 401(k) plan with employer match
• Stock options
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services