Amazon-posted 6 days ago
Full-time • Manager
Mansfield, TX

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As a Data Center Manager in Amazon, you will get to manage the world’s largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day, being a technical manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role. You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.

  • Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
  • Maintaining existing Data Centers
  • Helping build and bring online new Data Centers
  • Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
  • Assisting & managing relationships with external vendors & contractors
  • Liaising with internal teams & management groups
  • Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
  • Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
  • Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
  • 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
  • 1+ years of operations and on-call support for data center facilities, mission critical plants, or production facilities experience
  • 1+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
  • 2+ years of data center engineering or operations experience
  • Experience communicating results to senior leadership, or experience in building financial and operational reports/data sets that inform business decision-making
  • Experience conducting interviews and making effective hiring decisions
  • project management certification such as PMP, Scrum, or other Agile certification
  • Knowledge of AWS services, such as Elastic Compute Cloud (EC2), Elastic Block Storage (EBS), and Simple Storage Service (S3)
  • full range of medical, financial, and/or other benefits
  • equity
  • sign-on payments
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