Data Center Operations Manager, DCO

Amazon.com • Sparks, NV

138d

About The Position

As a Data Center Manager in Amazon, you will get to manage the world's largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day, being a technical manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role. You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.

Requirements

• A Bachelor's degree or 4+ years of professional or military experience in an IT related field.
• 2+ years of experience managing people in a technical environment in an on-call rotations, and providing after-hours support in an environment that operates 24/7
• 2+ years of experience with Networking, or Computer hardware.

Nice To Haves

• 2+ years of previous Data Center Management experience.
• Effective communication and decision making skills
• Behavioral interviewing and hiring experience
• Formal project management certifications (Prince2, PMP, AGILE)
• Experience or Knowledge of AWS products: EC2, EBS, S3 and infrastructure and system redundancy (Power feeds, ATS, Server Hardware, RAID, Network Connectivity)

Responsibilities

• Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
• Maintaining existing Data Centers
• Helping build and bring online new Data Centers
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

What This Job Offers

• Job Type: Full-time
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees