Data Center Operations Lead - Boyers, PA - Active TS/SCI CI Poly required
About The Position
Data Center Operations Lead needed for a contract to hire opportunity with SOC's client to work onsite in Boyers, PA. Active TS/SCI with CI polygraph is required for the role JOB DESCRIPTION Ensure personnel Health and Safety (OSHA), and all personnel comply with safety best practices, corporate training requirements, and HR policies. Support all Customer Auditing scenarios (both SOC2 and ISO). Serve as Major Incident Manager leading resolution and root cause analysis activities. Conduct Hardware and Software Asset Management and license compliance activities. Provide support to change management, configuration control, and Service Request/Incident Management processes. Create and improve best-practice inspired processes for ensuring uninterrupted system availability. Serve as the primary custodian for Government-provisioned Communications Security (COMSEC) material. Conduct COMSEC asset management, record keeping and compliance activities as required by U.S. Government protocols. Ensure implementation of, and adherence to, US Government security practices and protocols. Establish standards for classified site and cleared staff assigned to, or visiting, the program Data Center. Travel up to 20% of the time, as required, to perform on-site installations, maintenance, and troubleshooting activities at customer sites or data centers.
Requirements
- Excellent communication and interpersonal skills.
- Complex Problem-solving under severe time constraints.
- Troubleshooting, root cause assessment and Course of Action development.
- EPI Data Center Certifications including CDCS, CDCP, and CDCFM
- ITIL V4
- COBIT 5 Foundations
- Bachelor's Degree in electrical, industrial, or facilities engineering. Work experience in relevant fields may be considered for equivalency.
- 15+ years of experience Data Center Operations.
- Recent experience supporting classified U.S. Government programs.
- Must complete Government provided COMSEC training within 6 months.
- Active TS/SCI with CI polygraph is required for the role
- successful completion of a background investigation and drug urinalysis.
Responsibilities
- Ensure personnel Health and Safety (OSHA), and all personnel comply with safety best practices, corporate training requirements, and HR policies.
- Support all Customer Auditing scenarios (both SOC2 and ISO).
- Serve as Major Incident Manager leading resolution and root cause analysis activities.
- Conduct Hardware and Software Asset Management and license compliance activities.
- Provide support to change management, configuration control, and Service Request/Incident Management processes.
- Create and improve best-practice inspired processes for ensuring uninterrupted system availability.
- Serve as the primary custodian for Government-provisioned Communications Security (COMSEC) material. Conduct COMSEC asset management, record keeping and compliance activities as required by U.S. Government protocols.
- Ensure implementation of, and adherence to, US Government security practices and protocols. Establish standards for classified site and cleared staff assigned to, or visiting, the program Data Center.
- Travel up to 20% of the time, as required, to perform on-site installations, maintenance, and troubleshooting activities at customer sites or data centers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Administrative and Support Services
Number of Employees
1,001-5,000 employees
