Data Center Operations Analyst 2

Valero • Granger, TX

60d • Onsite

About The Position

As a Data Center Operations Analyst 2, you will provide support for enterprise information system infrastructure technology solutions aligned with industry and company standards. Under general supervision, you will work in close collaboration with team members, end users, and other IS departments to meet the company's goals. The primary focus will be support work, but will also be involved in the design and implementation of projects. Key Attributes: Problem-Solving Initiative Results Orientation Interpersonal Skills At Valero, we are committed to advancing the future of energy through innovation, ingenuity and unmatched execution. You can help achieve this goal if you can:

Requirements

• High School diploma or GED required.
• 2 years of experience in a data center or equivalent infrastructure environment required.
• Able and willing to work on-site, in-person at the Valero San Antonio location required.

Nice To Haves

• Strong understanding of data center operations, including power, cooling, and space planning.
• Hands-on experience with IT hardware installation and troubleshooting.
• Familiarity with data center technologies such as cabinets, racks, PDUs, and environmental monitoring systems.
• Experience with ticketing and incident management systems.
• Ability to work flexible hours, including weekends and holidays, as needed.

Responsibilities

• Primary focus is to support assigned information system infrastructure disciplines/components and business users as an individual contributor or a lead of small efforts. This includes the use of Valero's system to track support activities.
• Participates in information system infrastructure design and implementation projects as an individual contributor or a lead of small efforts, as required.
• Works on or assists with basic tasks for the design, development, maintenance and upgrade of information system infrastructure involving hardware, software, and system applications. This includes, but is not limited to: trouble-shooting, problem-solving, issue resolution, user interaction, training, defining systems scope, gathering requirements, documenting design specifications, research and fact-finding, configuration, testing, reporting, cutover, IS and business user coordination.
• Develops cross-functional relationships with business users, IS departments and Valero business partners.
• Learns or demonstrates a comprehensive knowledge or experience with at least one information system infrastructure discipline/component and associated application/hardware integration.
• Helps coordinate the adoption of new procedures resulting from software and hardware changes, including the development of system specifications, documentation, training, and communication plans.
• Performs analysis on and recommends quality basic solutions to information system infrastructure technology disciplines/components.
• Learns and follows the various IT methodologies which include project management, development, service management and system architecture.
• May be required to work off-hours and on weekends for projects and/or support.
• Some travel may be required.

Benefits

• Competitive Pay and Annual Bonus Program
• 100% match on 401(K) up to 7%, with immediate vesting
• Company-sponsored Pension Plan
• Comprehensive Healthcare and Wellness Programs
• Onsite Daycare Center
• Onsite Employee and Family Wellness Centers
• State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
• Onsite cafeteria open for breakfast and lunch
• Sprawling campus with walking paths and access to biking/hiking on the greenbelt

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees