About The Position

As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a data center in Kenilworth. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

Requirements

  • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills with a strong inquisitive mindset.

Nice To Haves

  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.

Responsibilities

  • Provide formal supervision to employees.
  • Monitor the training and development of staff.
  • Conduct performance evaluations and coaching.
  • Oversee the recruiting and hiring of new employees.
  • Ensure uptime and reliability of critical infrastructure (UPS, Chillers, HVAC, generators, etc.).
  • Oversee incident response, root cause analysis, and continuous improvement.
  • Manage vendor relationships and service contracts.
  • Monitor capacity planning and support infrastructure scaling.
  • Ensure compliance with safety, environmental, and security standards.
  • Develop and manage operational budgets and reporting.
  • Coordinate and manage the team's daily activities.
  • Establish work schedules, assign tasks, and cross-train staff.
  • Set and track staff and department deadlines.
  • Mentor and coach as needed.
  • Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.
  • Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
  • Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.
  • Verify facility infrastructure equipment installations are within the agreed SLA timeframe.
  • Oversee Information Technology equipment power installations, relocation and decommission requests.
  • Check daily routine cleanup of the data halls and review findings.
  • Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.
  • Ensure that all records are updated following any changes made.
  • Ensure that documentation is also kept up to date for all applicable processes.
  • Prepare Method Statements and Risk Assessments and presents to Sr. management.
  • Lead by example and model behaviors that are consistent with CBRE RISE values.
  • Influence parties of shared interests to reach an agreement.
  • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
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