About The Position

We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 Responsibilities This role involves managing the physical site. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocaction partners. This multi faceted management role includes:

Requirements

  • Strong people management skills
  • Business acumen
  • Well rounded IT technical abilities
  • Strong leadership, direction and operational experience
  • Strong knowledge of computer hardware (Server, Storage and Networking devices)
  • Experienced in managing a multi disciplined Cloud Data Center space
  • Ability to influence groups outside your direct responsibility and the colocaction partners

Responsibilities

  • Management and support of 15-20 Data Center Technicians
  • Data Center day to day support operations in 7/24 mission critical environment
  • Installation, Field Change Orders and Hardware break/fix activity
  • Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's
  • Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc.
  • Reacting to and managing incidents, driving resolution and after action analysis
  • Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.)
  • Drive local recruitment for future hires
  • Creating an environment of continuous improvement

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
  • 11 paid holidays
  • Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner and pet insurance

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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