About The Position

About the Role: As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services for a Data Center client. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. What You'll Do: • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. • Manage the relationship with the client while working with other stakeholders to meet all MSA requirements. • Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe. • Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed. • Verify facility infrastructure equipment installations are within the agreed SLA timeframe. • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. • Oversee Information Technology equipment power installations, relocation and decommission requests. • Check daily routine cleanup of the data halls and review findings. • Confirm all deployments are installed to applicable internal, manufacturer, and industry standards. • Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to date for all applicable processes. • Prepare Method Statements and Risk Assessments and present to Sr. management. • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Responsibilities

  • Coordinate and manage the team's daily activities.
  • Establish work schedules, assign tasks, and cross-train staff.
  • Set and track staff and department deadlines.
  • Mentor and coach as needed.
  • Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.
  • Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
  • Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.
  • Verify facility infrastructure equipment installations are within the agreed SLA timeframe.
  • Provide formal supervision to employees.
  • Monitor the training and development of staff.
  • Conduct performance evaluations and coaching.
  • Oversee the recruiting and hiring of new employees.
  • Oversee Information Technology equipment power installations, relocation and decommission requests.
  • Check daily routine cleanup of the data halls and review findings.
  • Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.
  • Ensure that all records are updated following any changes made.
  • Ensure that documentation is also kept up to date for all applicable processes.
  • Prepare Method Statements and Risk Assessments and present to Sr. management.
  • Lead by example and model behaviors that are consistent with CBRE RISE values.
  • Influence parties of shared interests to reach an agreement.
  • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
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