About The Position

As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

Requirements

  • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Extensive organizational skills with a strong inquisitive mindset.

Responsibilities

  • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
  • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
  • Manage the relationship with the client while working with other stakeholders to meet all MSA requirements.
  • Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
  • Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.
  • Verify facility infrastructure equipment installations are within the agreed SLA timeframe.
  • Oversee Information Technology equipment power installations, relocation and decommission requests.
  • Check daily routine cleanup of the data halls and review findings.
  • Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.
  • Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to date for all applicable processes.
  • Prepare Method Statements and Risk Assessments and present to Sr. management.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.

Benefits

  • Minimum salary of $105,000 annually and maximum salary of $130,000 annually.
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