Data Center Logistics Tech

TEKsystems•Richmond, VA

3d•$25 - $31•Onsite

About The Position

TEKsystems is partnering with a global leader in information technology seeking Data Center Inventory & Asset Technicians to join their team. As a Data Center Inventory & Asset Technician you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

Requirements

High School Diploma AND 6 months experience or an internship in inventory management, retail, warehouse management, or a related field OR equivalent experience.
Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.

Nice To Haves

1+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience.

Responsibilities

Performs cycle audits
Executes incoming/outgoing deliveries
Coordinates security escorts for third-party vendors
Documents inbound and outbound deliveries as instructed by management
Initiates warranty claims and process returns on failed equipment
Complies with security and data management policies.
Escalates any security or safety incidents.
Coordinates with security escorts for third-party vendors.
Engages in Task Hazard Analysis (THA) consistently for every task to be performed and ensures sign off from appropriate person for any related risks.
Performs assigned tasks and escalates issues during high-volume work activity or escalation-based situations.
Seeks guidance from management before proceeding with the next step of a process.
Performs data entry to document inbound and outbound packages.
Executes incoming/outgoing deliveries as instructed by management (e.g. purchase order [PO] receiving, Rack Movement Supervisor [RMS] activities).
Ensures accurate documentation of incoming and outgoing deliveries as well as records.
Applies appropriate customs documentations and standards for outbound packages.
Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
Ensures IAM tasks are completed accurately as requested, as well as meet company and industry standards and policies.
Becomes familiar with guidelines set by the contractual agreements with suppliers and maintains a strong customer focus.
Recognizes potential stakeholder impact of external and internal events and issues, communicates potential impact, and plans for impact accordingly.
Develops working knowledge of stock control and inventory management practices and procedures.
Performs cycle audits and data corrections to ensure all inventory controls are met.
Helps reconcile inventory discrepancies and report discrepancies.
Ensures detailed physical inventory tracking and staging.
Performs material movement, including shipping/receiving and inventory management per standard process.
Engages supplier to initiate warranty claim when automation is not available and processes the orders.
Processes failed vendor hardware devices using online/other tools, including information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices.
Follows all Service Level Agreements (SLAs) related to RMA warranty process.
Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
Ensures DBD serial number matches with database.
Notifies management about ordering stock shortages.
Escalates any issues to management.
Follows existing procedures to run processes and ensures execution with consistency, accuracy, and timeliness of delivery.