Data Center IT Trainee

Sony Pictures Imageworks•Quincy, WA

6d•$25•Onsite

About The Position

As a Data Center IT Trainee, you will be given the opportunity to gain hands-on experience and get a better understanding of data center operations, infrastructure maintenance, and the latest industry technologies. You will also be assigned to certain projects or other initiatives as time permits.

Requirements

Bachelor’s degree, with a preference for Computer Science, Engineering or other technical degree, or currently participating in such a program.
Experience working in a customer service role
Experience in customer service techniques
Basic understanding of personal computer and/or MacBook hardware and software
You possess a detail-oriented mindset with the ability to execute repetitive tasks efficiently.
You possess a proactive mindset with the ability to plan and complete tasks with minimal direction.
You possess excellent written and spoken technical English.
You are a true team player with strong communication and interpersonal skills.
You are result-oriented with a history of consistently meeting deadlines.

Nice To Haves

CompTIA would be desirable

Responsibilities

Systems Installation and Removal.
Follows agreed procedures to perform simple installations, replace consumable items and check the correct working of installations.
Documents and reports on work done.
Assists with specified maintenance procedures.
Installs and tests new versions of system software such as operating systems.
Contributes to preparation of software implementation procedures with fall back contingency plans.
Contributes, under supervision, to routine infrastructure operations.
Gains understanding of infrastructure components and services by following the activities of experienced colleagues.
Performs simple security administration tasks. Maintains relevant records and documentation.
Assists in the investigation and resolution of network problems.