Data Center Infrastructure Delivery Manager

Amazon • Mansfield, TX

1d • $78,400 - $137,300 • Onsite

About The Position

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology. In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment. The team works on challenging problems with thousands of variables impacting the supply chain. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles, collaborating across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for customers. The culture is inclusive, welcoming bold ideas and empowering ownership. The ideal candidate will possess a technology background to understand the complexities of Amazon data center network architecture, have experience operating in large-scale data centers or telecom networks, and display a demonstrated ability to think broadly and strategically to align Infrastructure Delivery with larger business objectives. You will be responsible for managing a group of technicians who are installing and building server rack capacity for customers. You must be passionate about Customer Experience, think and act globally, and want to contribute to innovations in Data Center Infrastructure. This role supports data centers in various operational stages and may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.

Requirements

• Ability to travel to or commute between data center locations as needed
• Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
• Travel frequency will vary based on business needs and operational status of assigned facility
• Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
• 2+ years of management/team lead function experience
• 2+ years of data center, network engineering, and/or systems engineering experience

Nice To Haves

• Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.)
• Experience with installing physical data center equipment such as copper/fiber cabling and racks
• Understanding of networking infrastructure topology
• Certifications in a relevant field (CCENT, Network+, CCNA)
• Behavioral interviewing and hiring experience
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance.
• Delivering capacity to existing Data Centers
• Helping build and bring online new Data Centers
• Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
• Assisting & managing relationships with external vendors & contractors
• Liaising with internal teams & management groups
• Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
• Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed