Data Center Facility Operations Manager, DCC Communities

Amazon • Louisa, VA

395d

About The Position

The Data Center Facility Operations Manager will oversee the critical physical infrastructure of Amazon's data centers, ensuring high availability and performance while managing on-site teams and maintaining service level agreements. This role involves driving safety and security compliance, managing budgets, and engaging in improvement projects to enhance facility efficiency. The position requires a strong technical background in data center operations and leadership skills to develop team members and maintain a positive work culture.

Requirements

• High school or equivalent diploma.
• 4+ years of experience in a management position with 5 or more direct reports.
• 5+ years of relevant work experience in a data center or other mission-critical environment with knowledge in UPS, Generators, HVAC, Evaporators, and other critical infrastructure OR 7+ years of Technical (Military/Trade School) training and/or experience.

Nice To Haves

• Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline).
• 5+ years of experience in a management position with 5 or more direct reports.
• 7+ years of experience working in a data center or other mission-critical environment with an emphasis on building and equipment operation.
• Excellent understanding of electrical and mechanical systems involved in critical data center operations.
• Strong verbal and written communication skills, technical writing or business justifications.

Responsibilities

• Oversee all aspects of the data center's critical physical infrastructure.
• Maintain high availability and performance while ensuring quality work without impact to customers.
• Manage on-site teams of 24x7 shift technicians, sub-contractors, and vendors.
• Drive safety and security culture and compliance within the team.
• Hire, coach, and promote team members, responsible for their career development and performance management.
• Promote a healthy team culture and peak morale.
• Effectively manage the operations budget and expenditures.
• Engage in improvement projects, driving them from conception to completion.
• Act as an escalation point for all facilities-related issues.
• Oversee operation and management of routine and emergency services on critical systems.
• Utilize root cause analysis and troubleshooting/problem solving skills.
• Respond to out-of-hours emergency calls.
• Support more than one location/site as needed.
• Assist in the build-out of new facilities and projects to increase current facility efficiency.

Benefits

• Mentorship & Career Growth opportunities.
• Work/Life Balance initiatives.
• Diverse Experiences and an inclusive team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers
• Education Level: High school or GED